This knowledgebase article shows you a couple of things to keep in mind in regard to floor plans when submitting a building floor plan.
Floor plans come in a lot of different forms. Some of them only consist of single lines, some contain technical information while others are even hand-drawn. To ensure that you get a satisfying result when submitting a building floor plan you have to follow these guidelines:
Make sure that the floor plan you're uploading has a scale bar. A scale bar allows us to scale a floor plan to the correct dimensions. While we do have alternative methods for estimating the correct dimensions they're not always applicable and if they are, the result may not be as accurate as when the original floor plan already includes a scale bar.
If you want us to convert several levels of the same building into a model make sure to create a separate order for each level. We're unable to place more than one level currently.
Images of 3D models
We can't use images of 3D models or scans even if they're from a top-down perspective due to perspective distortion, lacking scaling information, and obscured details such as windows and doors. Always make sure to upload a proper 2D floor plan when submitting a building floor plan.
The image resolution of a floor plan needs to be high enough for us to be able to read the details on it. We need to be able to see where a window or a door starts and where it ends or how wide a wall is or what the function of a space is. If the resolution of the floor plan is not high enough it can either result in an inaccurate 3D model or even force us to reject it as we're not able to read it and create a sufficiently accurate 3D model.
Hand-drawn floor plans
We can usually only use a hand-drawn floor plan for the conversion process if the drawing is very clean and if the measurements stated on the drawing are in line with the dimension of the drawing itself.
Folds and distortions
If you're planning to upload a floor plan to the order form that's either a picture made by a camera or scanned make sure that there are no folds or distortions present as we're currently unable to convert these kinds of floor plans into 3D models.
If the floor plan contains colours, make sure that you mark which part of the floor plan you want us to convert (for example with a red line) as we might make the wrong assumptions otherwise and only convert one part or the wrong part. In addition, make sure that the additional markings do not obscure floor plan details like walls or windows as those are required by us to create the conversion.
If your floor plan is known to be inaccurate or not to scale then you can annotate the floor plan with the correct measurements and we will update when we digitise the model.