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Firewall rules

All of our firewall rules are documented in our security section here.

Set up your hardware

To get started, follow any of the guides here.

Mimo firmware upgrade

If your Mimo 10" display is currently running the following firmware it will no longer be compatible with the UMA booking .apk from v1.7.2.

MCT-10HPQ-POE.AP6255_US.UMA.KD101N9_40NA_A45.V1.1_1.11.12i.20210818

To upgrade the firmware of your Mimo panel you will need the following:

  • Windows PC

  • USB type-A to micro USB cable

Applications

To get started, follow any of the guides here.

Visitor kiosk application

Overview

Introducing our advanced Visitor Management application, designed for seamless check-in and check-out.

Choose from two convenient methods: a user-friendly kiosk or mobile access via QR code.

The kiosk, equipped with a touch screen, ensures an efficient and hassle-free experience.

For those on the move, mobile access allows quick check-ins and check-outs with a simple QR code scan.

Streamline your visitor experience today!

Follow the below steps to proceed:
  1. Install the following software on your Windows PC:

Driver Assistant

Android Tool Release

  1. Download the new Mimo firmware here.

  2. Open the Driver Assistant software and install the driver.

  3. Open the Android Tool software.

  4. Connect the panel to your Windows PC using the USB cable.

  5. Turn the device on and after a few seconds you should get the Windows [device connected beep] and “Found one ADB Device” text in the bottom of the Android Tool software.

  6. Within the Android Tool software, click on the firmware button and select the downloaded firmware from your PC.

  7. Click the switch button and after some moments it should now show "Found one Loader Device" at the bottom of the Android Tool software.

  8. Click the upgrade button to begin the update.

  9. Once updated you will need to re-pair the UMA application.

Supported hardware

A list of all our supported hardware and operating systems

Firewall rules

This ones for IT admins

Meeting room display

Set up the UMA room booking panel here

Applications

Discover our signage applications here

Video conferencing

Learn how to connect video hardware to UMA

IoT sensors

Follow our configuration guides here

Sensor deployment

A guide to deploying sensors

Recommended hardware

Pair an application

Booking application

Office map application

Visitor kiosk application

People count application

Click on GIF to enlarge

Recommended hardware

Manufacturer
Model
OS

ProDVX

APPC-15XP-R23

Android 11

This application can run on any device with a full built-in web browser (lite and WebOS type versions not supported).

Pairing the application

  1. Open the UMA visitor kiosk application by visiting https://visitor.meetuma.ai.

  2. Navigate to add a device and choose a 'Zone' to pair the application with.

  3. Use the unique pairing code to pair the application with the resource.

  4. Once you've entered the pairing code, the application will sync with the relevant resource.

You can only assign this application to a zone.

You can also pair an application already set up within UMA.

Click on the device ellipsis and click pair.

How to use the application

Pre-Registered Check In

Checking in via the kiosk or mobile follows the same process:

Click on GIF to enlarge
  1. Enter your name.

  2. If the visitor is found, it will allow them to proceed to check in.

  3. Check in.

  4. The host is notified via an email notification.

Ad-Hoc Check In

Checking in via the kiosk or mobile follows the same process:

  • A prompt will ask if you’ve been invited.

  • Press ‘no’ to continue to check in.

  • Here you can check in as a visitor or an employee.

  • Check in and the visit will be registered in the visit log.

Check Out

Checking out via the kiosk or mobile follows a similar process:

  • Enter your name.

  • If the visitor is found, it will allow them to proceed to check out.

  • Check out.

  • The host is notified via an email notification.

Branding

UMA allows you to customise the branding of the visitor kiosk application.

The branding logo can be configured here.

Supported hardware

Booking panel

Video conferencing

IoT sensors

Office map application

Overview

Visualise your office floorplan on a sleek touch screen in your reception or common area. Effortlessly navigate through your office layout, locate colleagues, meeting rooms, and resources.

Instantly identify available workspaces, plan your day with precision. Reserve a space with a few taps - no more tedious booking systems.

Gain insights into environmental conditions for optimal workspace selection, aligning with your work style and preferences.

Pair an application

To pair an UMA application while adding, navigate to add a device and choose one of the UMA applications.

The pop up should ask for a pairing code along with other general device information.

The pairing code can be found on the application's pairing screen.

To assign this application to either a display panel or a Cisco Webex Navigator, just select the name of the hardware device under the parent device field.

This will let you track the hardware and software separately.

Once you've entered the pairing code, the application will sync with the relevant resource.

You can also pair an application already set up within UMA.

Check in application

Overview

Eliminate the complexities associated with booking desks and meeting rooms.

Through a straightforward process, users can secure their desired space instantly by scanning a QR code—anytime, anywhere.

Furthermore, our application includes a seamless 'check-in' feature upon arrival, ensuring an optimal utilisation of workspace.

Cisco Webex

Yealink

AMX

ProDVX

Mimo

Crestron

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Cisco Webex

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Jabra Panacast

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Cisco Meraki

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Milesight

Cover

Pressac

Cover

Irisys

Cover

LoRaWAN

Cover

EnOcean

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Cover
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Recommended hardware

This application can run on any device with a full built-in web browser (lite and WebOS type versions not supported), however, map rendering will require enough processing power to display resource availability.

Speak to our sales team for hardware recommendations to display the office map application.

Pairing the application

  1. Open the UMA office map application by visiting https://office.meetuma.ai.

  2. Navigate to add a device and choose a resource to pair the application with.

  3. Use the unique pairing code to pair the application with the resource.

  4. Once you've entered the pairing code, the application will sync with the relevant resource.

You can only assign this application to a zone.

You can also pair an application already set up within UMA.

Click on the device ellipsis and click pair.

Display settings

You can configure the following settings after pairing the application:

  • Default view - allows you to choose between zones and rooms/desks.

  • Light / dark mode

  • Fullscreen mode

  • Allow booking - enable / disable ad hoc bookings from this application.

How to use the application

Access the sleek touch screen displaying your office floorplan in the reception or common area.

Navigate through your office layout effortlessly using touch gestures like swiping, zooming, and tapping.

Locate meeting rooms or workspaces by tapping on the corresponding icons or areas on the floorplan for detailed information.

Get real-time updates on workspace availability, clearly indicated on the floorplan.

Plan your day with precision using instant availability information. Select the workspace that best suits your needs and schedule.

Booking a workspace is quick and easy. Select your desired space and follow prompts to confirm your reservation with a few taps.

Gain insights into environmental conditions like temperature, humidity, CO2 levels, and air quality (TVOC/VOC).

Branding

UMA allows you to customise the branding of the office map application.

The branding logo can be configured here.

Click on GIF to enlarge

Navigate to the device page and click on the three dots in the row of the device you need to pair.

Click on pair and a pop up will appear to allow you to add/edit the pairing code.

Recommended hardware

This application utilises a mobile phone browser to allow you book or check into desk or meeting room bookings.

If you want to set up your QR codes on an E-ink display you can use the following device:

Milesight DS3604 setup

How to use the application

In order to use the application, first you need to print QR codes or use the Milesight DS3604 device to display QR codes.

To print a QR code follow the below steps:

  1. Navigate to manage and resources.

  2. Click on the ellipsis for the desk or meeting room you would like to print.

  3. Click on QR code.

  4. Click print or save the file to your desktop to edit and scale manually.

  5. Physically assign the QR code to a space in your office.

Once you have assigned your QR code to a space you can scan the QR code to book or check into the space.

Once scanned you will see the availability of the resource as below:

If you are booking the resource on the spot you will immediately be checked in.

If you have already booked the resource you will be able to check in.

You can only check into a booking where you are the organiser.

Recommended hardware

Android meeting room display

Manufacturer
Model
OS

Mimo

MCT-10HPQ-POE

Meeting room display web app

Manufacturer
Model

This application can run on any device with a web browser.

Visitor management web app

Manufacturer
Model
OS

This application can run on any device with a full built-in web browser (lite and WebOS type versions not supported).

Office map display web app

This application can run on any device with a full built-in web browser (lite and WebOS type versions not supported).

People count web app

This application can run on any device with a full built-in web browser (lite and WebOS type versions not supported).

People count application

Overview

This application is designed to effectively manage and monitor occupancy levels in a given area. It is equipped with integrated people count sensors, ensuring precise and up-to-date occupancy counts. This data is then displayed on signage hardware to provide real-time information about the current occupancy versus the designated capacity of the space.

UMA's people count application is accessible through any full web browser on various devices or displays (lite and WebOS type versions not supported), offering flexibility and convenience in showcasing space availability across a building.

Additionally, users have the option to customise the occupancy display with their company logo and relevant text, providing clarity to individuals regarding the purpose of occupancy tracking in a particular space.

Pairing the application

  1. Open the UMA people count application by visiting .

  2. Navigate to add a device and choose a resource to pair the application with.

  3. Use the unique pairing code to pair the application with the resource.

You can only assign this application to a zone.

You can also pair an application already set up within UMA.

Click on the device ellipsis and click pair.

How to use the application

Open the application on your device or access it through a web browser.

If not integrated out of the box, follow the provided guidelines to connect and calibrate the people count sensors. Ensure they are functioning correctly to provide accurate occupancy data.

Use the application to manage safe entry into a space by displaying occupancy versus capacity data on the designated signage hardware. This helps individuals know if they can enter a space safely without exceeding its capacity.

Observe the indicators to quickly determine if a space is over capacity. These visual cues help maintain safe occupancy levels.

If desired, personalise the occupancy display by adding your company logo and relevant text. This helps communicate the purpose of occupancy tracking to individuals in the space.

Video conferencing

Android 6.0 and above

ProDVX

APPC-10SLB

Android 8.0 and above

AMX

Varia

N/A

Yealink

Room Panel

N/A

Cisco Webex

Navigator

Apple

iPad

Samsung

Galaxy

Crestron

x70 Series

ProDVX

APPC-15XP-R23

Android 11

Cisco Webex

Learn how to sync your Webex devices from Control Hub

Jabra Panacast

Understand how to add Jabra Panacast devices to track occupancy in your spaces

Cover
Cover
Once you've entered the pairing code, the application will sync with the relevant resource.
https://c
ount.meetuma.ai

IoT sensors

Out of the box, UMA supports four manufacturers of IoT sensors.

However we can support custom IoT integrations if you email [email protected] to find out more.

Please choose from the below options to understand the types of sensors we integrate with.

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Cisco Meraki

Environmental, energy and people counting solutions

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Milesight

Occupancy, people count and environmental sensors

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Pressac

Occupancy, environmental and energy sensors

Cover

Irisys

People count sensors

Sensor deployment

Setting up sensors, especially IoT ones, should be a straightforward task, given that they often operate wirelessly. However, the plethora of sensor options in the IoT realm can make it challenging to determine which one suits your needs and how to configure it effectively for optimal data comprehension.

UMA can provide consultation to ensure you select the right deployment for your specific use case.

When messaging data isn't time-critical and can be processed at intervals, UMA recommends opting for an EnOcean or LoRaWAN sensor deployment. For scenarios requiring real-time data and involving intricate configurations, UMA leverages network-based people counting sensors.

In the realm of IoT sensors, UMA offers both EnOcean and LoRaWAN deployment options.

EnOcean vs LoRaWAN

EnOcean and LoRaWAN are two different wireless communication protocols used in the field of IoT (Internet of Things). Here are the key differences between them:

  1. Operating Frequency:

    • EnOcean: Operates in the sub-1 GHz ISM (Industrial, Scientific, Medical) band. This allows for good penetration through walls and objects.

    • LoRaWAN: Operates in multiple frequency bands, including sub-1 GHz and 2.4 GHz. It offers flexibility in choosing the frequency based on local regulations and requirements.

Ultimately, the choice between EnOcean and LoRaWAN depends on the specific requirements of the IoT application, including range, power source availability, data rate, and deployment scale.

Meeting room display

Which hardware would you like to use as your meeting room display?

Cisco Webex

For help with installing the Cisco Webex navigator click .

To add the UMA booking application to the navigator, follow the guide .

Power Consumption:

  • EnOcean: Known for its energy efficiency. EnOcean devices are often powered by energy harvesting methods (e.g., solar, kinetic, thermal), eliminating the need for batteries.

  • LoRaWAN: While efficient compared to some other protocols, it generally requires a power source (battery or mains power) for operation.

  • Range:

    • EnOcean: Typically has a shorter range compared to LoRaWAN. It is suitable for local area deployments.

    • LoRaWAN: Can provide longer-range communication, making it suitable for wide-area applications and remote monitoring.

  • Data Rate:

    • EnOcean: Offers lower data rates suitable for simple sensor data transmission.

    • LoRaWAN: Supports higher data rates, allowing for more diverse types of data to be transmitted.

  • Topology:

    • EnOcean: Typically used in point-to-point or star network topologies.

    • LoRaWAN: Designed for wide-area networks and supports a star-of-stars topology, allowing for a larger number of devices to be connected.

  • Deployment and Use Cases:

    • EnOcean: Well-suited for applications where energy harvesting is feasible and quick, low-power communication is essential. Examples include building automation, smart home systems, and industrial monitoring.

    • LoRaWAN: Ideal for applications requiring long-range communication, such as agriculture, smart cities, asset tracking, and environmental monitoring.

  • Standardization and Ecosystem:

    • EnOcean: EnOcean Alliance maintains and promotes the interoperability standard for EnOcean-based devices.

    • LoRaWAN: Governed by the LoRa Alliance, which sets the standard for LoRaWAN devices, ensuring a wide range of compatible hardware and software.

  • Security:

    • Both: Security is a critical consideration for both protocols. Both offer features for secure communication, but implementation may vary based on specific devices and applications.

  • Yealink

    For help with installing Yealink hardware click here.

    To add the UMA booking application to the room panel, use the following software:

    https://support.meetuma.ai/uma-knowledgebase/downloads/android-meeting-display

    AMX

    For help with installing AMX hardware click here.

    To add the UMA booking application to this hardware, download the .apk from here.

    Crestron

    For help with installing Crestron room scheduling panels click here.

    To add the UMA booking application to the room scheduler, follow the guide here.

    ProDVX

    For help with installing ProDVX hardware click here.

    To add the UMA booking application to this hardware, download the .apk from here.

    Mimo

    For help with installing Mimo hardware click here.

    To add the UMA booking application to this hardware, download the .apk from here.

    Android

    To add the UMA booking application to this hardware, download the .apk from here.

    Apple

    To add the UMA booking application to this hardware, follow the guide here.

    Follow our configuration guide here:

    here
    here

    Booking panel application

    Overview

    The meeting room display, located outside meeting rooms, allows seamless impromptu bookings and real-time availability checks.

    Reserve a meeting space effortlessly with a user-friendly interface, eliminating the need for complex booking systems.

    Gain comprehensive insights, including occupancy details, to ensure the room suits your needs for a productive meeting.

    Access valuable environmental data, from lighting to temperature, for a comfortable and effective meeting experience.

    Recommended hardware

    UMA's booking application is hardware agnostic and can be installed on any Android or web based device but we recommend the following devices.

    Manufacturer
    Model
    OS

    Mimo

    MCT-10HPQ-POE

    Android 6.0 and above

    ProDVX

    APPC-10SLB

    Android 8.0 and above

    Cisco Webex

    Navigator

    N/A

    Pairing the application

    1. Open the UMA booking application by opening the Android .apk or visiting https://book.meetuma.ai.

    2. Navigate to add a device and choose a resource to pair the application with.

    3. Use the unique pairing code to pair the application with the resource.

    4. Once you've entered the pairing code, the application will sync with the relevant resource.

    You can also pair an application already set up within UMA.

    Click on the device ellipsis and click pair.

    Display settings

    You can configure the following settings after pairing the application:

    • Sensor data - displays environmental data such as temperature, humidity, co2 and air quality.

    • Light / dark mode

    • Live occupancy - displays the number of people currently in the meeting room.

    • Book by user - allows users to book using their own O365 or Google account.

    • Allow booking - enable or disable booking from the panel.

    • Allow anonymous bookings - enable or disable anonymous bookings from the panel. if disabled you will only be able to use your account to book.

    How to use the panel

    In the room booking application, you can swiftly check both present and upcoming meetings. To make a reservation, you have two options: an immediate booking or scheduling for a later time using your personal account.

    Opting for the "Book Now" button instantly secures a meeting slot, creating an anonymous booking from the current time. Alternatively, utilise the room availability slider to select a suitable time for a future meeting.

    The panel's sidebar provides additional valuable details:

    • Current occupancy

    • Current temperature

    • Current humidity levels

    • Current CO2 levels

    • Current air quality (TVOC/VOC)

    During an ongoing meeting, a countdown timer will display, indicating the remaining duration of the meeting.

    Meeting room check in

    Navigate to company settings or building settings (depending on your administrative role).

    Under booking policies, locate the meeting room check in option and toggle it on or off according to your preference.

    If meeting room check in is turned on, a new field will appear to configure the check in window prior to the meeting starting.

    When meeting room check in is turned on, a new configuration option will be available to specify how long before a meeting starts that someone can check in.

    This configuration is represented by a free-text field where you can input the desired number of minutes.

    The default check-in time is set to 5 minutes, with a maximum allowable duration of 60 minutes. Additionally, users have the flexibility to check in even after the meeting has commenced.

    The check-in status is now included in the booking report under a dedicated check-in column.

    This column provides a quick overview of which bookings have been checked in, offering valuable insights into meeting room utilisation.

    Extend meetings

    You can extend your meeting directly from the room booking panel.

    Users will see an extend button next to the current meeting on the booking panel if it is possible to extend that specific meeting.

    The extension functionality is configured to align with the book now duration setting in company/building settings. This setting determines the increment slot length for meeting extensions.

    Branding

    UMA allows you to customise the branding of the booking panel.

    The branding logo and colours can be configured here.

    Application background image

    To upload a custom image to your booking panel or visitor management application navigate to company settings and upload a theme image and preview before deploying.

    Your image file type must be .jpg, .jpeg, .png or .webp and 1920px x 1200px for best resolution.

    UMA on the Cisco Webex Navigator

    AMX

    Varia

    N/A

    Yealink

    Room Panel

    N/A

    Crestron

    x70 Series

    Set up your booking hardware

    Supported hardware

    Microsoft requirements

    Booking panel application | UMA Knowledgebaseuma-3.gitbook.io
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