Cisco Webex

Integration Overview

By integrating Cisco Webex with UMA you are provided with the perfect blend of technology that's enabled for the future of work.

UMA are a Cisco Solutions Plus Partner and design workplace technology solutions that integrate seamlessly with Cisco workplace solutions.

UMA's integration with Cisco Webex lets you leverage the latest technologies to optimise your office environment. With UMA's room booking, map and visitor management applications, you can easily keep track of who is in which meeting room, as well as any visitors to the office.

Additionally, you can view analytics data on a dashboard or map of your office, enabling you to make informed decisions on how to best allocate resources.

Tracking meeting room utilisation and air quality of your office space can help you understand the usage patterns of your employees in the workplace and allow you to make informed decisions on how to optimise the office environment.

This can save time, money and energy by analysing how to best allocate resources, as well as improve air quality and circulation. Additionally, monitoring air quality will help you ensure your office remains up to date with the latest health and safety regulations.

Getting Started

To get started, you’ll need a UMA administrator account with at least one bookable resource (assigned to a building/floor) and a Cisco Webex Control Hub administrator account with at least one device.

  • Navigate to ‘Workspaces’ and ‘Integrations’ in Webex Control Hub.

  • Find the ‘UMA Workspace’ integration and follow the steps to activate the integration.

  • The ‘UMA Workspace’ integration requires the following permissions:

  • Once consented to on the Webex side, you’ll be redirected to UMA, where you’ll need to log in with your administrator account to activate the integration. Once activated, Webex and UMA will show as connected.

  • Now in UMA, navigate to ‘Manage’ and ‘Devices’ and click ‘Add a Device’ and find and select the Cisco Webex auto scan button.

  • Your Webex devices should now import into UMA and be manageable from there.

  • To import any Cisco Webex Navigators, you will need to navigate to the codec that the Navigator is connected to and find its peripherals and hit ‘Auto Scan’.

Webex Room Navigator

To display UMA’s room booking PWA on the Webex Room Navigator, follow the below steps:

  • In Webex Control Hub, navigate to the device you want to assign the PWA to and click on ‘Navigator-persistent web app’.

  • From the ‘Services’ menu, select ‘UMA Workspace’ and hit save. On the Navigator, you should now see a pairing screen with a code.

  • In UMA, navigate to ‘Manage’ and ‘Devices’ and click ‘Add a Device’ and find and select the ‘UMA Booking Application’. Add this device using the code displayed on the screen from the previous step. Optional - you can assign the Navigator peripheral as the parent device for this application.

  • Once this device is added and paired, you should now see an option to continue setting up the Navigator on the display itself. Continue through the steps and set a PIN code for the device.

  • To display real time occupancy and environmental data on the Navigator, toggle these on as part of the set up or any time later from the admin settings of the UMA booking application.

Room Analytics Data

UMA can access various room analytics data from Webex Control Hubs xAPI including the following:

  • Temperature

  • Humidity

  • Live Occupancy

  • Air Quality (TVOC)

  • Sound Level

  • Ambient Noise

This data can be presented in multiple ways within UMA to help employees and administrators understand the state of a particular room or space.

Optionally, you can allow any applicable Cisco Webex device to auto book or cancel a meeting using the built in occupancy sensor.

UMA Webex Teams App

UMA’s chatbot in Webex Teams allows quick resource scheduling by asking the UMA bot to quickly book a meeting room or desk.

To get started, navigate to the Webex App Hub, search for UMA and log in and add the bot to enable meeting room and desk booking directly from Webex Teams.

Please find a link to our Webex chat bot here.

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