Booking reminders

Keep everyone on track and eliminate last-minute surprises with customisable, timely email alerts that ensure your team is always prepared for meetings and office visits.

To configure booking reminders, navigate to your company settings and find the booking reminders section.

Booking reminders is currently only available as a global setting.

Create reminder

Start by adding a reminder and you will see the following form.

Choose between a desk or a meeting room and a reminder time that makes sense for your business' needs.

You can choose the default email content for desks and rooms or use your own wording.

• The default content for desks is as follows:

"Gentle reminder, you have an upcoming visit to the office. Please confirm your attendance below."

• The default content for meeting rooms is as follows:

"Gentle reminder, you have an upcoming meeting in <resource_name> at <event_time>. Please confirm your attendance below."

You can also use the following variables to help bring more context into a reminder:

• <event_date>

• <event_time>

• <resource_name>

• <resource_type>

Preview reminder

Preview your reminder in real-time to see what users will experience. Your logo and header colour will be shown in your company branding.

Reminder actions

Reminder emails will include buttons for users to promptly confirm or decline their attendance for a booking.

For desks, the following actions will occur:

• Yes, count me in - The desk booking will remain and you will be redirected to UMA with confirmation.

• No, I'm not coming in - The desk booking will be cancelled and you will be redirected to UMA with confirmation.

For meeting rooms, the following actions will occur:

• Yes, count me in - The meeting booking will remain and you will be redirected to UMA with confirmation.

• No, I'm not coming in - The meeting room resource will be removed from the meeting but the meeting event will remain. You will be redirected to UMA with confirmation.