# Visitor kiosk application

### Overview

Introducing our advanced Visitor Management application, designed for seamless check-in and check-out. 

Choose from two convenient methods: a user-friendly kiosk or mobile access via QR code. 

The kiosk, equipped with a touch screen, ensures an efficient and hassle-free experience. 

For those on the move, mobile access allows quick check-ins and check-outs with a simple QR code scan. 

Streamline your visitor experience today!

<figure><img src="https://627748108-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0shDrJltbdGiCRz6ip4Z%2Fuploads%2F9KqLG1XjfYp4ZwDmnsgU%2Fvisitormanagement.gif?alt=media&#x26;token=80610f1b-ed0d-4305-8f3a-c777d102c2fa" alt=""><figcaption><p>Click on GIF to enlarge</p></figcaption></figure>

### Recommended hardware

| Manufacturer                            | Model                                          | OS                                          |
| --------------------------------------- | ---------------------------------------------- | ------------------------------------------- |
| <mark style="color:blue;">ProDVX</mark> | <mark style="color:blue;">APPC-15XP-R23</mark> | <mark style="color:blue;">Android 11</mark> |

{% hint style="info" %}
This application can run on any device with a full built-in web browser (lite and WebOS type versions not supported).
{% endhint %}

### Pairing the application

1. Open the UMA visitor kiosk application by visiting <https://visitor.meetuma.ai>.
2. Navigate to **add a device** and choose a 'Zone' to pair the application with.
3. Use the unique pairing code to pair the application with the resource.
4. Once you've entered the pairing code, the application will sync with the relevant resource.

{% hint style="info" %}
You can only assign this application to a **zone**.
{% endhint %}

<figure><img src="https://627748108-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0shDrJltbdGiCRz6ip4Z%2Fuploads%2FlCYlCEJEh2IECSCfbQmf%2F1911_918_1.png?alt=media&#x26;token=9e6ba562-ec43-44ad-8ea3-2ea0e3fb82bb" alt="" width="563"><figcaption></figcaption></figure>

You can also pair an application already set up within UMA.

Click on the device ellipsis and click **pair**.

### How to use the application

#### **Pre-Registered Check In**&#x20;

Checking in via the kiosk or mobile follows the same process:

<figure><img src="https://627748108-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0shDrJltbdGiCRz6ip4Z%2Fuploads%2FRYznU7D2sXDc40QRXkqP%2FVisit%20Check%20In.gif?alt=media&#x26;token=13c15a73-a10c-45e3-92f7-f718265af7eb" alt=""><figcaption><p>Click on GIF to enlarge</p></figcaption></figure>

1. Enter your name.
2. If the visitor is found, it will allow them to proceed to check in.
3. Check in.
4. The host is notified via an email notification.

![](https://help.meetuma.ai/rest/api/content/987791362/child/attachment/att986480663/download)

#### **Ad-Hoc Check In**&#x20;

Checking in via the kiosk or mobile follows the same process:

<figure><img src="https://627748108-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0shDrJltbdGiCRz6ip4Z%2Fuploads%2F4gJcU2sWVi8FSD5siAJb%2FVM%20adhoc.gif?alt=media&#x26;token=2e88b825-17a3-4deb-8343-d4b27039de08" alt=""><figcaption></figcaption></figure>

* A prompt will ask if you’ve been invited.
* Press ‘no’ to continue to check in.
* Here you can check in as a visitor or an employee.
* Check in and the visit will be registered in the visit log.

#### **Check Out**&#x20;

Checking out via the kiosk or mobile follows a similar process:

<figure><img src="https://627748108-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0shDrJltbdGiCRz6ip4Z%2Fuploads%2FRgXxEjIbTqJRfCIdGWi7%2FVM%20check%20out.gif?alt=media&#x26;token=4cbcf236-2f34-4d08-9521-1134e723498a" alt=""><figcaption></figcaption></figure>

* Enter your name.
* If the visitor is found, it will allow them to proceed to check out.
* Check out.
* The host is notified via an email notification.

![](https://help.meetuma.ai/rest/api/content/987791362/child/attachment/att987955208/download)

### Branding

UMA allows you to customise the branding of the visitor kiosk application.&#x20;

The branding logo can be configured [here](https://support.meetuma.ai/uma-knowledgebase/getting-started/settings/branding-and-appearance).